We want gambling to remain an expense you can control. It cannot provide a dependable income or recover money you need for essentials. Account holders must be 18 or over, and a spending budget should leave bills, food and other commitments untouched.
Making a practical stopping point
Choose a session budget and an end time before beginning. Stop when either limit is reached, even if a promotion remains unfinished. A bonus deadline is not a reason to keep gambling beyond what you can afford.
Watch for spending more to recover losses, hiding your activity or borrowing to continue. These are reasons to pause and ask for help rather than increase your stakes.
Controls you can request from us
Our support team accepts requests for deposit limits, cooling-off breaks, self-exclusion and account closure. State the control you want through live chat or our support inbox. If you need to stop accessing the account, make that request explicit.
A spending limit and an exclusion serve different purposes. Ask us to explain the available choices if you are unsure which fits the change you need.
When GAMSTOP does not reach an account
We do not participate in GAMSTOP. Registering with that scheme therefore does not automatically block access here. If you are registered, do not create an account with us. Existing account holders should contact us directly for self-exclusion.
Gamban can add blocking across devices for gambling websites and apps. Use it alongside direct account controls when limiting online access.
Support outside your account
GamCare provides the National Gambling Helpline on 0808 8020 133. GambleAware offers information and routes to help. Gordon Moody provides recovery support, while Gamblers Anonymous offers peer support meetings.
You can speak to an independent service even if you have not requested an account control. Do not wait for debts or distress to grow before starting that conversation.